mirror of
https://github.com/apache/httpd.git
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853d40b6dd
of the old support.xml and a pointer to the wiki. Of possible interest: I've also removed the link to the professional support database, since it was returning error 500 for some time and nobody seemed to care. git-svn-id: https://svn.apache.org/repos/asf/httpd/httpd/trunk@535248 13f79535-47bb-0310-9956-ffa450edef68
107 lines
6.2 KiB
XML
107 lines
6.2 KiB
XML
<?xml version="1.0" encoding="ISO-8859-1"?>
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
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<html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en"><head><!--
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XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
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This file is generated from xml source: DO NOT EDIT
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XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
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-->
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<title>Frequently Asked Questions - Apache HTTP Server</title>
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<link href="../style/css/manual.css" rel="stylesheet" media="all" type="text/css" title="Main stylesheet" />
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<link href="../style/css/manual-loose-100pc.css" rel="alternate stylesheet" media="all" type="text/css" title="No Sidebar - Default font size" />
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<link href="../style/css/manual-print.css" rel="stylesheet" media="print" type="text/css" />
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<link href="../images/favicon.ico" rel="shortcut icon" /></head>
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<body id="manual-page"><div id="page-header">
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<p class="menu"><a href="../mod/">Modules</a> | <a href="../mod/directives.html">Directives</a> | <a href="../faq/">FAQ</a> | <a href="../glossary.html">Glossary</a> | <a href="../sitemap.html">Sitemap</a></p>
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<p class="apache">Apache HTTP Server Version 2.3</p>
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<img alt="" src="../images/feather.gif" /></div>
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<div class="up"><a href="../"><img title="<-" alt="<-" src="../images/left.gif" /></a></div>
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<div id="path">
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<a href="http://www.apache.org/">Apache</a> > <a href="http://httpd.apache.org/">HTTP Server</a> > <a href="http://httpd.apache.org/docs/">Documentation</a> > <a href="../">Version 2.3</a></div><div id="page-content"><div id="preamble"><h1>Frequently Asked Questions</h1>
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<div class="toplang">
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<p><span>Available Languages: </span><a href="../en/faq/" title="English"> en </a></p>
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</div>
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<p>This document is not a traditional FAQ, but rather a quick
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guide showing you what to do when you run into problems with the
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Apache HTTP Server.</p>
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<p>A more traditional but quite outdated document is the <a href="http://httpd.apache.org/docs/misc/FAQ.html">Apache 1.3
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FAQ</a>.</p>
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</div>
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<div id="quickview"><ul id="toc"><li><img alt="" src="../images/down.gif" /> <a href="#support.what2do">"Why can't I ...? Why won't ... work?" What to do in case of
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problems</a></li>
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<li><img alt="" src="../images/down.gif" /> <a href="#support.support">Whom do I contact for support?</a></li>
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</ul></div>
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<div class="top"><a href="#page-header"><img alt="top" src="../images/up.gif" /></a></div>
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<div class="section">
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<h2><a name="support.what2do" id="support.what2do">"Why can't I ...? Why won't ... work?" What to do in case of
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problems</a></h2>
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<p>If you are having trouble with your Apache server software, you should
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take the following steps:</p>
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<dl>
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<dt>Check the ErrorLog!</dt>
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<dd>Apache tries to be helpful when it encounters a problem. In many
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cases, it will provide some details by writing one or more messages to the
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server error log. Sometimes this is enough for you to diagnose and fix
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the problem yourself (such as file permissions or the like). The default
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location of the error log is
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<code>/usr/local/apache2/logs/error_log</code>, but see the <code class="directive"><a href="../mod/core.html#errorlog">ErrorLog</a></code> directive in your config files for the
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location on your server.</dd>
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<dt>Consult the wiki</dt>
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<dd>The <a href="http://wiki.apache.org/httpd/">Apache HTTP
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Server Wiki</a> contains guides to solving many common
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problems.</dd>
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<dt>Check the Apache bug database</dt> <dd>Most problems that
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get reported to The Apache Group are recorded in the <a href="http://httpd.apache.org/bug_report.html">bug database</a>.
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<strong>Do not</strong> submit a new bug report until you have
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checked existing reports (open <em>and</em> closed) and asked
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about your problem in a user-support forum (see below). If you
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find that your issue has already been reported, please
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<em>don't</em> add a "me, too" report.</dd>
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<dt><a id="support.what2do.user-support" name="support.what2do.user-support">Ask in a user support forum</a></dt>
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<dd><p>Apache has an active community of users who are willing to share
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their knowledge. Participating in this community is usually the best and
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fastest way to get answers to your questions and problems.</p>
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<p><a href="http://httpd.apache.org/userslist.html">Users
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mailing list</a></p>
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<p><a href="irc://irc.freenode.net/#apache">#apache</a> on
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<a href="http://freenode.net">Freenode IRC</a> is also available for
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user support issues.</p>
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</dd>
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<dt>Please use the bug database for bugs!</dt>
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<dd><p>If you've gone through those steps above that are appropriate and
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have obtained no relief, then please <em>do</em> let the httpd developers
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know about the problem by <a href="http://httpd.apache.org/bug_report.html">logging a bug
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report</a>.</p>
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<p>If your problem involves the server crashing and generating a core
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dump, please <a href="http://httpd.apache.org/dev/debugging.html">
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include a backtrace</a> (if possible).</p>
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</dd>
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</dl>
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</div><div class="top"><a href="#page-header"><img alt="top" src="../images/up.gif" /></a></div>
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<div class="section">
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<h2><a name="support.support" id="support.support">Whom do I contact for support?</a></h2>
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<p>With millions of users and fewer than sixty volunteer developers,
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we cannot provide personal support for Apache. For free support, we
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suggest participating in a user forum (see above).</p>
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<p>Professional, commercial support for Apache is available from
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a number of companies.</p>
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</div></div>
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<div class="bottomlang">
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<p><span>Available Languages: </span><a href="../en/faq/" title="English"> en </a></p>
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</div><div id="footer">
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<p class="apache">Copyright 2006 The Apache Software Foundation.<br />Licensed under the <a href="http://www.apache.org/licenses/LICENSE-2.0">Apache License, Version 2.0</a>.</p>
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<p class="menu"><a href="../mod/">Modules</a> | <a href="../mod/directives.html">Directives</a> | <a href="../faq/">FAQ</a> | <a href="../glossary.html">Glossary</a> | <a href="../sitemap.html">Sitemap</a></p></div>
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</body></html> |