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docs/support.md
Joao Fernandes e992cc1d36 Adds docs for 1.1 and some spring cleaning 
* Reorganize docs to make docs easier to browse
* Remove duplicate information
* Update information for UCP 1.1
* Adds new docs for
  * System requirements
  * Architecture
  * Offline install

Still missing docs for 1.1 features like:
* Backup/restore
* eNZi impacts, if any.
2016-11-05 21:47:05 -07:00

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Get support

Your Docker Data Center, or Universal Control Plane subscription gives you access to prioritized support. The service levels depend on your subscription.

If you need help, you can file a ticket via:

Be sure to use your company email when filing tickets.

Download a support dump

Docker Support engineers may ask you to provide a UCP support dump. For this:

  1. Log into UCP with an administrator account

  2. On the top-right menu, click your username, and choose Support Dump.

UCP downloads the docker-support-<datestamp>-<timestap>.zip, that you can send to support.

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