diff --git a/docker-hub/billing/downgrade.md b/docker-hub/billing/downgrade.md index 1eec7b2ce9..4a392bb428 100644 --- a/docker-hub/billing/downgrade.md +++ b/docker-hub/billing/downgrade.md @@ -24,21 +24,23 @@ To downgrade from a Pro plan to a Free plan: 1. Log into your [Docker Hub](https://hub.docker.com){: target="_blank" rel="noopener" class="_"} account. -2. Open the drop-down menu next to your username in the top-right corner and select **Billing**. The Billing page displays billing information about your existing user account. +2. Open the drop-down menu next to your username in the top-right corner and select **Billing**. The **Billing Details** page displays billing information about your existing user account. -3. Click **Change plan** to downgrade your existing plan. +3. Ensure you have selected your personal account on the left side of the **Billing Details** page. -4. On the **Change Plan** page, review the information displayed in the **Free** section and click **Downgrade**. +4. Click **Change plan** to downgrade your existing plan. -5. When prompted, review the warning displayed about downgrading your account and click **Continue with Downgrade**. +5. On the **Change Plan** page, review the information displayed in the **Free** section and click **Downgrade**. -6. If your account meets the requirements of a Free plan, the **Downgrade confirmation** screen will be displayed. Click **continue**. +6. When prompted, review the warning displayed about downgrading your account and click **Continue with Downgrade**. -7. We’d like to understand the reason for your downgrade. Select a reason for your downgrade from the list. Optionally, add a comment and select the checkbox to discuss your feedback with a member of the Docker team. Click **Send**. +7. If your account meets the requirements of a Free plan, the **Downgrade confirmation** screen will be displayed. Click **continue**. -8. The **Billing** page displays a confirmation of the downgrade with details on when the downgrade changes will take effect. +8. We’d like to understand the reason for your downgrade. Select a reason for your downgrade from the list. Optionally, add a comment and select the checkbox to discuss your feedback with a member of the Docker team. Click **Send**. -9. To cancel the downgrade, click **Cancel the downgrade**. +9. The **Billing** page displays a confirmation of the downgrade with details on when the downgrade changes will take effect. + +10. To cancel the downgrade, click **Cancel the downgrade**. ## Downgrade from Team to a Free plan diff --git a/docker-hub/billing/images/billing-personal-account.png b/docker-hub/billing/images/billing-personal-account.png new file mode 100644 index 0000000000..3261faa261 Binary files /dev/null and b/docker-hub/billing/images/billing-personal-account.png differ diff --git a/docker-hub/billing/upgrade.md b/docker-hub/billing/upgrade.md index 59817cd410..fc6995eb5b 100644 --- a/docker-hub/billing/upgrade.md +++ b/docker-hub/billing/upgrade.md @@ -23,19 +23,23 @@ To upgrade to a Pro plan: 1. Log into your [Docker Hub](https://hub.docker.com){: target="_blank" rel="noopener" class="_"} account. -2. Open the drop-down menu next to your username in the top-right corner and select **Billing**. The Billing page displays billing information about your existing user account. +2. Open the drop-down menu next to your username in the top-right corner and select **Billing**. The **Billing Details** page displays billing information about your existing user account. -3. Click **Change plan** to choose a new plan. +3. Ensure you have selected your personal account on the left side of the **Billing Details** page. -4. Review the plan details in the **Pro** section and click **Buy Now**. + ![Billing details personal account](images/billing-personal-account.png){:width="750px"} -5. By default, the **Payment Method** page displays the annual cost to upgrade to a Pro plan. If you prefer to upgrade to a monthly plan, choose **pay monthly**. +4. Click **Change plan** to choose a new plan. -6. Review the card details and the information displayed and click **Purchase** to confirm. +5. Review the plan details in the **Pro** section and click **Buy Now**. + +6. By default, the **Payment Method** page displays the annual cost to upgrade to a Pro plan. If you prefer to upgrade to a monthly plan, choose **pay monthly**. + +7. Review the card details and the information displayed and click **Purchase** to confirm. The **Billing** page now displays a confirmation of the upgrade with an invoice containing details about your new plan, entitlements, and the total cost. -7. You’ll also receive an email confirming the cancellation of your legacy plan. +8. You’ll also receive an email confirming the cancellation of your legacy plan. ## Upgrade to a Team plan @@ -77,8 +81,9 @@ To upgrade from a monthly Team plan to an annual Team plan: To upgrade from a monthly Pro plan to an annual Pro plan: 1. Log into your [Docker Hub](https://hub.docker.com){: target="_blank" rel="noopener" class="_"} account. -2. Open the drop-down menu next to your username in the top-right corner and select **Billing**. The Billing page displays billing information about your existing user account. -3. Click **switch to annual billing**. -4. Review the information displayed on the **Change to an Annual Plan** page and click **Accept Terms and Purchase** to confirm. +2. Open the drop-down menu next to your username in the top-right corner and select **Billing** to go to the **Billing Details** page. This page displays billing information about your existing user account. +3. Ensure you have selected your personal account on the left side of the **Billing Details** page. +4. Click **switch to annual billing**. +5. Review the information displayed on the **Change to an Annual Plan** page and click **Accept Terms and Purchase** to confirm. The Billing page now displays a confirmation of the upgrade with an invoice containing details about your new plan, entitlements, and the total cost.