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Update info about mailing lists, make a few other minor improvements.

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Tom Lane
2001-03-24 03:40:44 +00:00
parent f7a4db10b2
commit 1a9840cd63
1 changed files with 21 additions and 14 deletions
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doc/src/sgml/problems.sgml
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@ -1,3 +1,7 @@
<!--
$Header: /cvsroot/pgsql/doc/src/sgml/problems.sgml,v 2.7 2001/03/24 03:40:44 tgl Exp $
-->
<sect1 id="bug-reporting"> <sect1 id="bug-reporting">
<title>Bug Reporting Guidelines</title> <title>Bug Reporting Guidelines</title>
@ -119,15 +123,19 @@
The exact sequence of steps <emphasis>from program start-up</emphasis> The exact sequence of steps <emphasis>from program start-up</emphasis>
necessary to reproduce the problem. This should be self-contained; necessary to reproduce the problem. This should be self-contained;
it is not enough to send in a bare select statement without the it is not enough to send in a bare select statement without the
preceeding create table and insert statements, if the output should preceding create table and insert statements, if the output should
depend on the data in the tables. We do not have the time depend on the data in the tables. We do not have the time
to decode your database schema, and if we are supposed to make up to reverse-engineer your database schema, and if we are supposed to make
our own data we would probably miss the problem. up our own data we would probably miss the problem.
The best format for a test case for The best format for a test case for
query-language related problems is a file that can be run through the query-language related problems is a file that can be run through the
<application>psql</application> frontend <application>psql</application> frontend
that shows the problem. (Be sure to not have anything in your that shows the problem. (Be sure to not have anything in your
<filename>~/.psqlrc</filename> start-up file.) You are encouraged to <filename>~/.psqlrc</filename> start-up file.) An easy start at this
file is to use <application>pg_dump</application> to dump out the table
declarations and data needed to set the scene, then add the problem
query.
You are encouraged to
minimize the size of your example, but this is not absolutely necessary. minimize the size of your example, but this is not absolutely necessary.
If the bug is reproduceable, we will find it either way. If the bug is reproduceable, we will find it either way.
</para> </para>
@ -155,8 +163,8 @@
<para> <para>
In case of fatal errors, the error message provided by the client might In case of fatal errors, the error message provided by the client might
not contain all the information available. In that case, also look at the not contain all the information available. In that case, also look at the
output of the database server. If you do not keep your server output, log output of the database server. If you do not keep your server
this would be a good time to start doing so. output, this would be a good time to start doing so.
</para> </para>
</note> </note>
</listitem> </listitem>
@ -224,8 +232,8 @@
processor, memory information. In most cases it is sufficient to report processor, memory information. In most cases it is sufficient to report
the vendor and version, but do not assume everyone knows what exactly the vendor and version, but do not assume everyone knows what exactly
"Debian" contains or that everyone runs on Pentiums. If "Debian" contains or that everyone runs on Pentiums. If
you have installation problems information about compilers, make, etc. you have installation problems then information about compilers, make,
is also necessary. etc. is also necessary.
</para> </para>
</listitem> </listitem>
</itemizedlist> </itemizedlist>
@ -302,13 +310,12 @@
<para> <para>
Due to the unfortunate amount of spam going around, all of the above Due to the unfortunate amount of spam going around, all of the above
email addresses are closed mailing lists. That is, you need to be email addresses are closed mailing lists. That is, you need to be
subscribed to them in order to be allowed to post. If you simply subscribed to a list to be allowed to post on it. If you simply
want to send mail but do not want to receive list traffic, you can want to send mail but do not want to receive list traffic, you can
subscribe to the special pgsql-loophole mailing list, which subscribe and set your subscription option to <literal>nomail</>.
allows you to post to all <productname>PostgreSQL</productname> For more information send mail to
mailing lists without receiving any messages. Send email to <email>majordomo@postgresql.org</email>
<email>pgsql-loophole-request@postgresql.org</email> with the single word <literal>help</> in the body of the message.
to subscribe.
</para> </para>
</note> </note>
</sect2> </sect2>